Communicate and provide information on product availability, shipping options, processing, color, style, sizing, special promotions, etc. Achieve all effectiveness and efficiency metrics (i.e. Email Quality, Emails per Hour (EPH), schedule adherence). Responding diplomatically to various inquiries from external reporters and to maintain and raise awareness of internal discord or conflicts of interest to CCO. Assist CCO-Americas whose mandate is to develop a strong, positive reputation through effective media relations, internal communications, advertisement, brand management, sponsorships, and CSR Heavy calendar management, including scheduling of appointments across multiple time zones, arranging rooms, video conferences, and audio facilities Email review and management – flagging manager on important issues such as urgent conference calls that may be in the Executives in-box Management of phone and email communications especially when communicating on the CCOs behalf Coordination of complex international travel arrangements and itineraries Processing of all expense reports for CCO and team in a timely manner Implementation and management of a filing system including a system for archiving significant emails 

JOB REQUIREMENTS: